voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
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When Volunteers Fall Through the Cracks: Why Onboarding Systems Matter More Than Recruitment
Created: 08/04/2026
Please note: This volunteering item was uploaded some time ago and may have expired. Please contact us to find out more.
News/Events Category: Volunteering
Better Impact has pulled together common issues for volunteer involving organisations. The most common pain points were:
- Volunteers ghosting during onboarding
- Applications stalled in the process
- Tracking stages in spreadsheets
- Long compliance requirements
- Volunteers losing interest before their first shift
In other words, the biggest challenge wasn't recruiting volunteers. It was everything that happened between interest and activation. When onboarding is unclear, inconsistent, or overly complicated, even the most enthusiastic volunteers can lose momentum.
Click here to read Better Impact's guidance on onboarding volunteering.
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