voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
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Cosy Kingdom Training for Frontline Staff and Volunteers
Created: 09/06/2025
News/Events Category: Health and Social Care
This item will show under the following categories: Climate/Environment Volunteering
Cosy Kingdom run training sessions for frontline staff and volunteers to support people in Fife to stay warm and manage their energy bills.
Fuel poverty in Fife is affecting many people, and they are now seeing people who are in employment being affected by the cost of living challenges and having to make difficult choices regarding heating their home or putting food ont he table.
In the past 18 months, they have delivered this training to over 850 frontline staff and volunteers who have scored the training an average of 9.5 out of 10.
Cosy Kingdom work with Fife Council's Fuel Poverty Task Group to deliver this Fife Council-funded training to organisations in the Fife community.
The advice given also supports their drive to protect our environment through the reduction of energy use and energy generated from fossil fuels.
Course content
- Fuel poverty in Fife
- Introduction to Cosy Kingdom
- Healthy homes
- Billing and metering
- Grants and schemes
- Condensation and dampness
- Saving energy
- Identifying fuel poverty
- When to refer for support
Course duration
The course lasts for approximately 2.5 hours. The delivery works best in a face-to-face environment with a class size of 5-15 attendees at your premises or within their community building at East Fergus Place, Kirkcaldy.
There is an online training proposition for organisations with low numbers.
What you will leave with
- Knowledge to help you support your clients and service users who would benefit from basic advice regarding energy efficiency and staying warm and well through winter.
- Skills to empower frontline workers and volunteers to positively impact the lives of others by providing lite-touch energy advice with an early intervention.
- Learner's certificate of attendance and a copy of reference materials used after completing the training.
Next steps
If you'd like to arrange training for your staff and/or volunteers, please provide the following information:
- Number of attendees
- Do you have access to a training room for face-to-face delivery?
- Best dates and times
- Week commencing dates to plan your training dates from
- Any specific content requests
- Any specific learning/delivery of training requirements
- Best daytime contact phone number
E-mail these details to [email protected] or call 07874 760807.
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