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  • LinkLiving - Peer Digital Inclusion Coach

    Created: 19/04/2024
    News/Events Category: Job Vacancies

    Post: Peer Digital Inclusion Coach (Self Help Services) 
    Job reference: LLPDCAPR24
    Contract: Fixed term for one year 
    Hours: 20 per week over three days, Monday to Friday
    Salary: £27,705 – £30,398 per annum, pro rata (dependent on skills and experience)
    Location: Kirkcaldy

    Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

    LinkLiving's values and people are at the heart of everything they do including how they recruit staff. It is important for them to find people who share their values, which are: empathy (listen to and understand an individual's needs and circumstances, respect (treat others the way they wish to be treated), integrity (be honest and have strong moral principles), and caring (show kindness and concern for others). 

    LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. Link support people through a range of models including: 

    • Personal development and employability programmes 
    • Self-help coaching
    • Supported accommodation
    • Care at home
    • Housing support
    • Befriending
    • Social cafes

    The Service

    The service aims to support people facing mental health challenges to develop the skills and confidence to access online digital therapies, thereby increasing the scope of support available to them. The Peer Digital Inclusion Coaches will support individuals to identify barriers, develop their digital skills and knowledge to access services, combat social isolation, and improve digital life skills.

    The Job

    The Peer Digital Inclusion Coach (PDIC) will use their own personal experiences of managing mental health and recovery (either personal experience or experience of caring for someone), alongside an interest in digital tools and basic IT skills to support people experiencing mild to moderate mental health issues to understand and use digital tools (such as e-mails, websites and apps) in order to reach their own health goals.

    Through the provision of up to six one-to-one digital support sessions people will be supported to understand the range of digital therapies available to them, the benefits of these therapies and how to access these. Support will be tailored to meet the needs of each individual and is likely to include learning basic digital skills (using different platforms including websites and apps) as well as increasing confidence in the navigation of digital therapy resources.

    The PDIC will also be responsible for facilitating the setting up and delivery of peer digital support groups to enable people further develop their digital skills whilst increasing their natural support networks. With the Service Manager and partners in the Digital Psychological Therapies Team (NHS Fife) they will participate in communities of learning to share best practice and broaden the reach of digital therapies for this client group. They will work with NHS colleagues to participate in an evaluation report at the end of the project which will inform the delivery of digital therapy support going forward.

    About You

    Are you educated to SCQF Level 7 or equivalent, or do you have relevant experience? Your lived experience with mental health, coupled with your adeptness with digital tools, makes you an ideal candidate. You're committed to mental health self-help resources and excel in building positive, equal relationships using a person-centered approach. Your proactive, calm demeanor allows you to manage risks and crises effectively.

    With strong communication skills and empathy, you're sensitive to emotional and social needs, adept at collecting data, and maintaining records. Your flexible, reliable nature, combined with being a car driver with access to a vehicle, makes you ready to contribute to our mission of promoting mental health and wellbeing.


    The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

    • Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
    • 35 days' holiday per year (inclusive of public holidays) pro rata plus additional three days pro rata after three years' service
    • Opportunity to buy and sell holiday
    • Enhanced company sick and family friendly pay
    • Access to paid SVQ qualifications and a wide range of learning and development opportunities
    • Funded Disclosure Scotland and Scottish Social Services Council memberships
    • Defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
    • Access to an electric vehicle leasing scheme, subject to the terms of the scheme
    • Life assurance scheme providing death in service benefits to named beneficiaries
    • Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
    • Employee assistance programme for employees and their immediate household dependants to support health, mental and financial wellbeing
    • Annual flu vaccination
    • Access to a savings and borrowing scheme
    • Cycle to work scheme
    • Monthly bus pass scheme
    • season/travel ticket loan

    For a full list of benefits available to employees, please see the following link - 

    This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.

    If you have any questions about the role, please e-mail [email protected] and they can arrange for someone from the service to call you for an informal chat.

    To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit their website at 

    If you're thinking about working in adult social care, download the Guide to adult social care jobs in Scotland for in-depth information on everything you need to know to get started. In addition, you can enrol on a free, online six week part-time tutor-supported 'Introduction to a Career in Social Care' course. The course introduces the area of social care and can be a stepping-stone to employment or further training.

    How To Apply

    Click here for full job details and an application form. 

    LinkLiving offer suitable alternative methods to apply including hard copy, Braille and audio. You can request these by e-mailing [email protected] and detailing which format you require. 

    Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the job information pack. LinkLiving aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares their commitment to inclusion. Link's offices are fully accessible to wheelchair users and, as a Disability Confident Leader, they will interview all disabled candidates who meet the essential criteria.

    The closing date for applications is 11.59pm on Monday 13 May 2024. Interviews are being held on Tuesday 21 May 2024 at Link's office in Kirkcaldy.

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