Good Conversations is an introductory training session for volunteers whose role includes hosting conversations in settings such as community cafés, lunch clubs, food banks or community drop-in centres. The focus of the training is on empowering the volunteer to be confident in their role. The sessions of approximately two hours, are usually held on Zoom, and are run by Linking Lives UK.
The training includes:
Understanding guests' needs and how to approach them;
How to open and maintain beneficial conversations;
Active listening skills;
Keeping guests, volunteers, and organisations safe;