Contract: Permanent Salary: £20,020 per annum plus 7% pension contribution and a wide range of other benefits Hours: 35 per week
Closing date: Monday 10 July (12;00) Interview date: Wednesday 19 July
We’re looking for an Administrative Officer to join our highly successful Footcare Fife team. Footcare Fife is a volunteer delivered service, supported by Fife's Health and Social Care Partnership, which provides thousands of personal footcare appointments every year.
Main Purpose of Post
To provide high quality, accurate administrative support to the Footcare Fife Project including maintaining and updating the appointment system, liaise with venues, volunteers and customers and, after personal footcare training, provide backup cover where and whenever necessary. Our Footcare Fife service has been running for 9 years with thousands of very satisfied clients, and the service is of significant importance to them and their families. The project requires a highly competent administrative officer to ensure continued success and client satisfaction.
Maintain the data in the Footcare Fife system, ensuring that it is accurate and up to date including dealing with enquiries, managing waiting lists and cancellations, liaising with venues and volunteers appropriately;
Support the development of a plan to grow the Footcare Fife project both geographically and by volume;
Assist the Project Co-ordinator in developing community resources and creating collaborative working partnerships;
Liaise with, and help maintain, positive relationships with NHS partners and other stakeholders;
Handle receipt of payments with appropriate and accurate documentation for finance;
Support inventory management and stock ordering;
Act as point of contact and administrative support for our Footcare Fife volunteers;
Provide backup cover for unplanned volunteer absences as required – providing personal footcare on an occasional basis;
To provide some administrative support, such as telephone answering and reception cover for the wider organisation;
To support other staff when required in relation to specific activities such as event management;
Consistently gather and report data required for FVA’s quantitative and qualitative monitoring and evaluation systems;
To take personal responsibility for contributing to high quality standards in customer relations, service delivery, project management and communications.