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  • ***FULLY BOOKED*** - Good Conversations in Employability (3 day course)

    Created: 11/05/2023, Updated: 27/07/2023
    News/Events Category: Training and Learning

    When: 0900 - 1600, Thursday 07 September 2023
    Where: New Volunteer House, 16 East Fergus Place, Kirkcaldy, KY1 1XT
    This event is being organised by Fife Voluntary Action
    This particular event is free to attend, so no payment is required.

    It is too late to book a place for this particular session, sorry about that.

    PLEASE NOTE - this course is now fully booked and we can confirm no more registrations.



    Good Conversations training will help build your skills by using a powerful ‘personal outcomes approach’ to help the people you work with grow in confidence and achieve their hopes.

    This programme of Good Conversations is directly targeted at people working in the employability sector.

    Participants will learn about the key elements central to a successful personal outcome approach and explore how to hold outcomes-focused conversations in a variety of common and difficult situations.

    The training will be greatly beneficial to managers of employment services, staff and volunteers involved directly in having outcomes-focused conversations with the people they support and people involved in training staff and service users.

    PLEASE NOTE:  The course is 3 days long and all participants must be able to attend all 3 sessions.

    Participants will:

    • Understand the policy, and evidence-based as to why a ‘personal outcomes approach’ matters when it comes to employability support.
    • Develop our collective understanding of the value base and core elements fundamental to delivering a personal outcomes approach.
    • Be equipped with a range of skills to undertake Good Conversations and support the use of the personal outcomes approach in their work.
    • Discuss how these tools can support our work, and what might need to change at systems, service and frontline levels to take this forward.

    The course will take place over three days and each session runs from 09:30 - 16:00, with registration opening at 09:00.



    • After you make your booking, you will receive an e-mail asking to let us know if you can attend all 3 sessions. Please respond to Sandy Mackenzie at [email protected] to confirm that you can attend all 3 days.
    • Lunch is not provided at this course.
    • Parking is not provided at New Volunteer House unless you are a disabled driver, if you would like to use disabled parking space, please e-mail Sandy Mackenzie at [email protected] for a parking pass, for those who cannot avoid driving to New Volunteer House we recommend using the free car park at Kirkcaldy train station which is a 5 minutes walk to the venue. 

    Phone: 01592 760720
    E-mail: [email protected]

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