supporting, developing and representing community groups,
voluntary organisations, social enterprises and volunteering
DWP - Post Office Card Accounts Closure Delayed
The Post Office card accounts (POca) scheme was previously set to end in November this year. Following the disruption caused by the pandemic, it has now been extended for 12 months to ensure everyone has the time to make alternative arrangements.
The Department for Work and Pensions is writing to all customers who currently receive payment into a POca, telling them the service is ending and encouraging those who are able to open a bank account to do so.
Those who remain unable to access such services will be migrated onto a new Payment Exception Service, which allows them to choose how they receive their payments.