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  • Good Conversations in Employability Services (3 day course)

    Created: 06/09/2021, Updated: 26/10/2021

    When: 0930 - 1630, Tuesday 02 November 2021
    Where: Caledonia House, Pentland Park, Saltire Centre, Glenrothes, KY6 2AL
    This event is being organised by Fife Voluntary Action
    This particular event is free to attend, so no payment is required.

    It is too late to book a place for this particular session, sorry about that.

    Good Conversations training will build your skills in using a powerful ‘personal outcomes approach’ to help people you work with grow in confidence and achieve their hopes.

    This programme of Good Conversations is directly targeted at people working in the employability sector.

    Participants will learn about the key elements central to a successful personal outcomes approach and explore how to hold outcomes focused conversations in a variety of common and difficult situations.

    The training will be greatly beneficial to managers of employment services, staff and volunteers involved directly in having outcomes focused conversations with people they support and people involved in training staff and service users.

    The course is three days long and all participants must be able to attend all 3 sessions:

    • Tuesday 02 November
    • Tuesday 16 November
    • Tuesday 30 November


    PLEASE NOTE - After you make your booking you will receive an e-mail asking to let us know if you can attend all three sessions - Please respond to Sandy Mackenzie at [email protected] to confirm that you can attend all 3 days.


    Participants will:

    • Understand the policy, and evidence-base as to why a ‘personal outcomes approach’ matters when it comes to employability support
    • Develop our collective understanding of the value base and core elements fundamental to delivering a personal outcomes approach, and
    • Equip participants with a range of skills to undertake Good Conversations and support the use of the personal outcomes approach in their work
    • Discuss how these tools can support our work, and what might need to change at systems, service and frontline levels to take this forward

    The course will take place over three days and each session runs from 9.30am to 4.30pm, with registration opening at 9am.

    Phone: 01592 760720
    E-mail: [email protected]

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