Supporting the Guest Experience Team, volunteers will help provide and create a welcoming and friendly environment for all visitors to the Garden. Interacting with and helping visitors to ensure they have the best possible visit to the Garden. Tasks will include working in the Ticket Office, Cafe and Gift Shop. Working in the Ticket Office will involve:- Welcoming visitors to the Garden, processing payment for and issuing tickets for Garden entry. Giving visitors all the information they need to ensure they enjoy and make the most of their visit. Dealing with general enquiries in a friendly and courteous manner. Maintaining the tidiness of the ticket office at all times. The Cafe involves:- Welcoming visitors. Taking drink/food orders. Assisting the Guest experience Team with preparing hot and cold drinks and snacks, taking orders, clearing tables and washing up dishes. Maintaining high standards of hygiene at all times. The Gift Shop involves:- Welcoming visitors, helping with enquiries and processing payments for goods. Maintaining hygiene standards and general appearance of the shop area.
no upper age limit has been specified
All volunteers will be given a general induction to the Garden prior to starting volunteering with us. Once in your group you will be given general guidance on how to carry out tasks.
Out of pocket expenses paid?
Friendly and approachable with great customer service skills.
Ability to work as a team.
Clear communication skills.
Must be able to follow clear instructions and work under the guidelines set out by the Guest Experience Staff.
Cash handling experience.
Experience in working with food/drink.
Ability to remain calm under pressure and work in busy environments.
Find out more about volunteering
View our introduction to volunteering page or contact us to find out more -
our experts love helping people of all ages and backgrounds to become volunteers.
Register your opportunity
If you are an Organisation that would like your opportunity to be registered. You can do this by requesting a registration form here.
Help and Support
Call us to arrange an appointment
Give us a call on 0800 389 6046 to arrange an appointment to chat with our staff about what opportunities are available. Meetings can be arranged outside of the office in some cases.
Register with us
Fill out our registration form and a member of staff will then get in touch with you to discuss volunteering options to suit you.
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