supporting, developing and representing community groups, voluntary organisations, social enterprises and volunteering
Volunteering Opportunity: VO96198
Casework Volunteer with Royal Air Forces Association.
Created/last updated: 27/09/2023
About this opportunity:
The RAF Association is a member-led, welfare charity that exists to ensure that all members of the RAF community are supported, when they require it • The caseworker's role is at the heart of this charity objective and volunteers undertaking this role will be helping us to deliver this support to the RAF community •
The role is about supporting and listening to an individual and assessing their needs - this can include anything from helping them to complete a form, applying for funding for a wet-room or new white goods •
Caseworkers may also need to gather complex information and ask questions regarding finances and health conditions • You would be required to provide clear and precise information on these topics •
A RAF or forces background is not essential, and we welcome applications from all areas of the community •
The Association offers a 2-day tutor-led training course, upon completion of the training course the volunteer will achieve a Level 2 Information and Advice qualification accredited through the AIM Qualification and Assessment Group. Further/refresher training is also available.
Out of pocket expenses paid?
Yes - Travel expenses discussed on individual basis for face to face meetings
Patience and Empathy
Capability of working with a wide variety of people
Ability to maintain boundaries
Good IT skills