Volunteering Opportunity: VO94892

• Casework volunteer
  with SSAFA - The Armed Forces Charity (Fife).

  Created/last updated: 14/02/2024

  
  

  About this opportunity:	Would you like to support people who have served in the Armed Forces? Casework volunteers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support  •  Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan  •  Trained volunteers (see below for training provided) listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service  •  Join your local SSAFA team to help them achieve this  •  You don't need a military background just the ability to listen with empathy and a non-judgemental attitude  •  You will need to be able to use IT to access and update our systems  •  Timings can be flexible dependent on volunteer and client's availability  •
  Takes place:	mornings afternoons evenings Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays
  Minimum age:	18
  Maximum age:	100
  Training provided:	There is mandatory training covering Data Protection and Safeguarding and completion of the Caseworker training over 3 sessions online or a 2 day face to face training including a case study submission. Access to a range additional e-learning courses as well as local opportunities for your personal and professional development. Local induction including assigning a person from the team who will be your main point of contact to support you through induction and training. You will be offered the opportunity to shadow an experienced Caseworker prior to starting in the role.
  Out of pocket expenses paid?	Yes - Out of pocket expenses are covered including mileage at 45p per mile.
  Experience required:	Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues Ability to send and receive emails; to make enquiries on behalf of clients by phone, email, letter or by filling in forms; to maintain boundaries with regards to friendship or giving advice Willingness to use SSAFA on-line case management system. Reliable and prompt, Good listening and communication skills including written and spoken English
  Restrictions on who can volunteer	No restrictions were specified.
  Application process:	Application Form; Induction/Training; Informal Chat; Interview; PVG membership required; References
  Taster available?	No, not for this opportunity.
  Travel Details	This is a home-based role with travel to clients across Fife with consideration given to your locality. Access to a car or public transport would be required.
  Saltire Award	This opportunity is compatible with the Saltire Awards for volunteers aged 12-25.