supporting, developing and representing community groups, voluntary organisations, social enterprises and volunteering

Volunteering Opportunity: VO74221

  • Casework Volunteer - Kirkcaldy
    with The Royal Air Forces Association.

    Created/last updated: 26/02/2020

    About this opportunity:A Casework volunteer is someone who carries out welfare support tasks for the Royal Air Forces Association
     •  Welfare support is about listening to an individual and assessing their needs to find out how the Association can provide help to them
     •  Support can include anything from helping put a beneficiary with a disability in touch with social services, so they can apply for funding for a wet room, to something as simple as filling in a form to get a new fridge, for a beneficiary who cannot afford to replace their broken one
     •  It could also be informing beneficiaries of the holiday breaks the Association offers, in one of its three Wings Break hotels
     •  Casework volunteers may also need to gather complex information on beneficiaries to help with applications for care home fees or similar and this can involve providing clear and precise information on finances and correspondences
     •  Beneficiaries are members of the RAF family
    Takes place:
    Minimum age:18
    Maximum age:100
    Training provided:Initial 3 day training course and then refresher training. Ongoing contact with welfare manager.
    Out of pocket expenses paid?
    Yes - Travel expenses are available

    Experience required:Casework volunteers need to be caring and empathetic, with the ability to build a rapport with others and put them at ease, through a friendly and sensitive approach. In addition casework volunteers will have to have good IT skills, access to a computer and access to a car. Volunteers should be able to work confidentially, in a non-judgemental manner and in line with RAF Association Volunteer Agreement which you will be asked to sign or adhere to.

    Restrictions on who can volunteer
    PVG clearance required

    Application process:Application Form; Interview; PVG membership required; References

    Taster available?No, not for this opportunity.

    Travel DetailsThe volunteer will meet at beneficiaries home or mutually agreed location. One volunteer is needed for each of Dunfermline,Glenrothes,Cupar and Kirkcaldy

    Saltire AwardThis opportunity is compatible with the Saltire Awards for volunteers aged 12-25.