supporting, developing and representing community groups, voluntary organisations, social enterprises and volunteering
Volunteering Opportunity: VO71798
General Adviser - Dunfermline with CARF (Citizens Advice and Rights Fife - Dunfermline).
Created/last updated: 11/06/2019
About this opportunity:
Advisers provide a quality advice and information service • Advisers may undertake a range of activities with the client depending on individual circumstances, as well as write effective records of the interview on the electronic case recording system •
Some tasks include:-
Interview clients •
Give information •
Give advice •
Give practical help, such as completing forms or checking benefit entitlement •
Highlight instances of Social Policy issues •
Record cases •
no upper age limit has been specified
The next Adviser Training Programme will run from 6 September until the end of December 2018. Applications for this programme should be received by 16th August 2018. See http://www.cabfife.org.uk/volunteer-with-carf/volunteer-training for more details.
Out of pocket expenses paid?
Yes - 45p per mile or public transport costs
Be a good listener and work well in team.
Be able to understand complex information and convey this appropriately to clients, be open-minded and able to maintain confidentiality.
Good computer and literacy skills are also important.