supporting, developing and representing community groups, voluntary organisations, social enterprises and volunteering

Volunteering Opportunity: VO71798

  • General Adviser - Dunfermline
    with CARF (Citizens Advice and Rights Fife - Dunfermline).

    Created/last updated: 26/02/2020

    About this opportunity:Advisers provide a quality advice and information service
     •  Advisers may undertake a range of activities with the client depending on individual circumstances, as well as write effective records of the interview on the electronic case recording system
     •  Some tasks include:- Interview clients
     •  Give information
     •  Give advice
     •  Give practical help, such as completing forms or checking benefit entitlement
     •  Highlight instances of Social Policy issues
     •  Record cases
    Takes place:
    Minimum age:16
    Maximum age:no upper age limit has been specified
    Training provided:The next Adviser Training Programme will run from 6 September until the end of December 2018. Applications for this programme should be received by 16th August 2018. See for more details.
    Out of pocket expenses paid?
    Yes - 45p per mile or public transport costs

    Experience required:Be a good listener and work well in team. Be able to understand complex information and convey this appropriately to clients, be open-minded and able to maintain confidentiality. Good computer and literacy skills are also important.

    Restrictions on who can volunteer
    No restrictions were specified.

    Application process:Application Form; Induction/Training; Informal Chat; Interview; References

    Taster available?No, not for this opportunity.

    Travel DetailsTakes place at 4 Abbey Park Place, Dunfermline, KY12 7PD.

    Saltire AwardThis opportunity is compatible with the Saltire Awards for volunteers aged 12-25.