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Kingdom Housing Association - Administrative Officer
Created: 14/03/2018, Updated: 15/03/2018
Post: Administrative Officer
Hours: 35 per week
Salary: £19,402 - £21,380 Per Annum
Kingdom Housing Association are looking for a motivated and organised person to join their Customer Contact Team. Their Customer Contact Team is a one stop shop for customers who wish to obtain housing information and advice, discuss or pay accounts, provide advice and discuss any tenancy issues, report or obtain advice on repairs and neighbour/service complaints. As a member of the team, you will be dealing with a high volume of telephone and e-mail enquiries from their customers. You will make outbound calls to customers, process housing applications and hold housing options interviews where required.
You will have experience of working in a busy call handling office environment, have relevant administrative experience, be a confident communicator and be proficient in the Microsoft Office packages. You should be educated to HNC/SVQ 3 level. The ability to plan and organise your workload, manage competing demands and work to tight deadlines is essential, as is the ability to remain calm under pressure.
For more information and to apply please click here. Alternatively you can have an application pack sent to you by phoning 01592 632 577 or e-mail [email protected].
Please note the closing date for applications is Tuesday 03 April 2018.