voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
Volunteers are Charities' Beating Heart: How to Support Them
Created: 02/06/2025A volunteer manager and non-profit experts have been sharing their tips for how charities can best support their volunteers and ensure they receive the recognition they deserve.
Research by the National VCSE Data and Insights Observatory at Nottingham Business School recently highlighted that one in three charities are struggling to retain volunteers, and suggested the charity sector needed to adapt in order to overcome the challenges it's facing in encouraging more people to volunteer.
One charity that has found a good balance of supporting and rewarding its volunteers is Chest, Heart and Stroke Scotland (CHSS), which holds regular appreciation events for volunteers, and nominates individual volunteers for awards and certificates to recognise their commitment to the charity.
Wendy Halley, product manager of Access Assemble, a volunteer management software which includes features making it easier for volunteer managers to communicate with their teams and say ‘thank you’, said: “Consistent communication allows managers to thank their volunteers - allowing them to nurture lasting and meaningful relationships and further enthusing them with easily shareable news and updates.
Click here to find out how to support and appreciate your volunteers.