Hours: 36 per week (Monday - Friday, usually 9am - 5pm)
Contract: Full-time, 2 year contract
Salary: £20,596 (based on experience)
Work location: Office based - 7 Pentland Court, Saltire Centre, Glenrothes, KY6 2DA - and outreach based
The Muirhead Outreach Project is a small, local charity based in Glenrothes covering the areas of Glenrothes, Levenmouth and Kirkcaldy. Their values are important in ensuring the community is getting the support they deserve. They show how Muirhead Outreach Project treat their families and colleagues and expect to be treated in return. They help to align with other organisations who have similar values and ensure they can create sustainable change for the families. Their values are: Connection, Nurture, Inclusion, Understanding, Safe, Community, Transparency, and Sustainability.
The Support Worker's role is to support families in order to reach the team's mission of keeping families together through challenging times. As a family support worker Muirhead Outreach Project require you to be passionate, compassionate, non-judgemental and trustworthy. It is essential that you are confident and have the ability to make connections and form working relationships with families that come to them looking for our support. A family support worker provides both one-to-one and group support to families through their unique Foundation work and additional support services.
The Muirhead Outreach Project team is unique in both the work that they do and how they look after each other. The team practice kindness, and not only give families a sense of belonging, but each other. They are a small team who are supportive and encouraging of each other and who uphold the same values when working with families when working with each other and towards each other.
Over the course of a typical week in the role you will be responsible for:
Supporting your families through the foundation work;
Working with other team members - attending a referral panel for example;
Completing necessary paperwork;
You may have a new family to see or an assessment to complete with a new referral;
Facilitating the parents' group or other services;
You may have a meeting to attend with another organisation such as the school one of your young people attend, or a training and networking event;
You will be expected to promote and take part in fundraising activities that are organised by the Charity Development Officer.
Have the ability to communicate to service users and colleagues and other professionals effectively both verbally and in writing;
To be a great listener, this is essential as often people who need support share some sensitive information;
Be respectful of privacy and confidentiality;
Have a sense of curiosity where you want to learn, and understand more;
Be empathetic and understanding towards others;
Have an awareness of social deprivations and the impact on individuals;
Have an awareness of trauma and the impact on presenting behaviours of individuals, be able to respond in a trauma informed manner;
To have a good understanding of child development and child wellbeing;
Have an awareness of mental health needs;
A good standard of IT skills, as computer work is essential;
You are willing to uphold the service values and work to the aims and objectives of Muirhead Outreach Project;
Work towards ensuing the safety and wellbeing of all the families, both adults and children they work with and uphold safeguarding and child protection policies in accordance with SHANARRI;
Have an awareness of their own needs and be transparent about anything that may impact on their ability to do the job;
Be dynamic and creative;
Possess good problem solving skills;
Be able to work as part of a great team but also have the initiative and confidence to work on own and make decisions based on the best intentions of the service or the client;
Uphold company policies and practices;
Represent the service to a high standard;
Qualifications and experience: At least an HNC or equivalent in relevant field is essential. Previous experience in relevant field is desirable. Willingness to learn to gain further skills and qualifications for the job. Driving licence and own car essential.
The occasional evening or weekend may be required with advance notice. Flexible working is an option following on from probationary period. No overtime expected. 28 days annual leave per year. The job is both office and outreach based, working both as part of a team, and on your own. We are also a dog friendly office (based on individual dog Risk assessments).
Muirhead is a Living Wage Employer. Wage increases are based on funding, and merit at annual appraisals. As with charity sector all jobs are subject to funding. 2.5% pension contribution.
Muirhead work to a safer recruitment Policy and all Successful candidate appointments will be based on Enhanced Disclosure Scotland Checks. All successful candidates will have reference checks The Successful candidate will be provided with an full induction programme. Regular supervisions, in first three months you will have weekly supervision, then going to six weekly weekly there after. All new positions will be reviewed after six months of employment, if fully satisfied that you have met the standards expected and uphold the values and ethos of the service, will be given a permanent contract for the period of time of funding.