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Citizens Advice and Rights Fife - Help to Claim Adviser (full-time)
Created: 01/03/2019, Updated: 04/03/2019
Post: Help to Claim Adviser
Hours: 35 per week
Salary: £21,808 (pay award pending)
CARF is looking for a client-focused individual with experience of providing specialist level advice, to join as a Help to Claim Adviser (Universal Credit) and to help ensure clients get the support they need. This includes supporting with online forms, the evidence required, and verifying their identity online.
The successful candidate must be able to demonstrate relevant recent experience and knowledge of the welfare benefit system including Universal Credit. Applicants should also demonstrate strong oral and written communication skills, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems, Microsoft Office, benefit check programmes and be able to make and manage benefit claims.
For more information and to apply please click here.
Please note the closing date for applications is Friday 15 March 2019.